WiFiMax
You can now access our new Wi-Fi Self-Help app WiFiMax! It helps you diagnose and optimize your home Wi-Fi.
How to get started
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Download the app on your mobile device.
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Select SCAN NETWORK and wait 2 minutes for the scan to finish.
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Click IMPROVE NETWORK HEALTH to diagnose your Wi-Fi.
Google Play and the Google Play logo are trademarks of Google LLC.
App Store and the App Store logo are trademarks of Apple Inc., registered in the U.S. and other countries.
Why WiFiMax?
We recommend you use the Wi-Fi Self-Help app WiFiMax if you experience issues such as:
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Speed Issues
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Video Buffering
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Wi-Fi coverage issues
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Devices that drop off the network
To get started, download the free WiFiMax app onto your smartphone or tablet from Apple App Store or Google Play.
Here's How it Works
The WiFiMax app scans your network, and if it detects an issue will suggest ways to improve your Wi-Fi with easy step-by-step instructions.
The app also generates a unique KEY for each scanning session. This identifier will allow our technical support to also see the results if you call us for help.
Download it today
Still need Help?
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Our technical support team is ready to help 7 days a week from 8:00 AM to midnight at 1 866 709-6079.
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Running a scan before calling us will speed up troubleshooting. Remember to make a note of the unique KEY at the top right of the screen and share this code when you are speaking to our tech support agent.
Google Play and the Google Play logo are trademarks of Google LLC.
App Store and the App Store logo are trademarks of Apple Inc., registered in the U.S. and other countries.